"The tits stay quaker"

Nail Care

shortgirl75 on Jan 20, 2007, 2:57:00 PM

I got this UGLY message from Koibox

Recently, I recieved Uncle Vince from Koibox from my best friend. My soon to be stepdaughter who is 8 and I went to the site to check out more colors and there is a naked woman on it. Not posing with a bit a discretion but naked period. I understand Artistic Nudity but this was ridiculus. So I wrote them stating that the woman's nipples showing was a bit much. I also had a problem with the wrapper as with it on, the bottle won't stand up and with it off, you have absolutely no label. This is the letter I recieved from the "founder" James Koustas! Well, seeing as how you took the time to voice your opinion and elucidate your rather obviously limited knowledge of branding, packaging and design, I thought I might also take some time too respond. First of all thank you for showing an interest in our product glad you liked the color of Uncle Vince unfortunately everybody does so that makes you.. not so astute. As for the packaging, we let the professionals determine what is good and what is bad. When we designed the packaging for KOIBOX it was a deliberate move to "wrap" the bottle in a manner that was different and unique, that is what good branding and package design is about..stirring interest and conversation. I say this in confidence given the award KOIBOX received from Communication Arts Magazine 2002 Design Annual..Best of Packaging. The award was given along side a few other notable companies like Evian and Skyy Vodka...but what do any of us know about package design especially Communication Arts Mag! I am certain that you don't even frequent a newsstand that carries such high brow periodicals. As for your second issue. To begin with we did not intend to sell this product to women that are pent up with personal biases towards the beauty of the female body, in fact the reason we chose such a demure and unclothed women was to fortify the notion that all women are beautiful and the same in general terms...it is color and accent that makes them different to the eye of the beholder. You will notice that the model was dusted in white and posed in a manner to suggest that she was not the focus or the impetus for our campaign..the polish is. I feel sorry for your daughters that they should grow up in an atmosphere that obviously has disdain for the female body and anatomy..remember they too carry the same equipment and should be proud of it. As far as you and your friend are concerned...sounds like one guy was dumb and the other was glad of it. The TITS stay. Go find another product to bitch about... quaker. Best, PS. check our feature out in the March Issue of Lucky Magazine..just another publisher that doesn't know anything about women.

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theporpoise - 12 years ago

OH. MY. GOD. this is the most inappropriate and unprofessional thing i have ever seen.

mickster - 12 years ago

that kind of attitude could explain why they have such limited distribution :D

theporpoise - 12 years ago

i am seriously sick reading his words.

dcmalj - 12 years ago

Wow. Hard to believe, isn't it?

wetglass - 12 years ago

lmao this guy has balls of steel! guess the customer is not always right, He really >>

messed up when he got personal. daughters etc...this guy is better off alone. walk away renee:)

theporpoise - 12 years ago

I would write a letter to the editor of Lucky. being a shopping magazine surely they r/o

might want to know that one of their "featured" brands has such godawful customer service?

shortgirl75 - 12 years ago

He was just plain ugly about it. R/O/P

I did not complain about her being nude. A woman's body is beautiful, I just didn't care for the fact that her nipples were showing. It seemed distastful. But he hit me with such personal hits. And it's funny how he tried to sound all uppity and intelligent throwing his big words at me when he couldn't even spell or puncuate worth a darn. Needless to say, his polish went in the trash and I will never purchase a thing from them nor will my friend who's bought from them in the past.

shortgirl75 - 12 years ago

They are one of Lucky's featured brands? r/o/p

I just might write to them! :) I so wanted to write to him and say things just as ugly but I don't want to be down in the gutters with his kind.

mickster - 12 years ago

Responding to that ass isn't worth your time, imho. Try Lucky

theporpoise - 12 years ago

did you read his P.S.? thats where I saw the Lucky info

faintlymacabre - 12 years ago

LOL... It's one thing to disagree, but it's another to word it so rudely... Asshat.

tanni - 12 years ago

NO, he doesn't know anything about the industry. I say screw them!

shortgirl75 - 12 years ago

I just had to write him back r/o/p

Thank you for your time to write your completely unprofessional "Customer Service" letter. Not only did I forward it to Lucky but I've posted it in a few forums. I'm sure you know how cult products start and how they die. A bunch of "not so astute" women got me to purchase the polish in the first place and these "not so astute" women have also got a taste of your rudeness. Word of mouth goes a long way. Just check out the many forums based on beauty products. Your words will be seen by many consumers around the world. I'm sure your attitude is why your company has such a limited distribution. Well, I will stick with the better companies like OPI and Essie. And next time you want to insult someone, try spellchecking. Your grammar and puncuation leaves little to desire in your own knowledge of something called English.

faintlymacabre - 12 years ago

Pssst... spellcheck... "puncuation"

randiw - 12 years ago

wow. Glad I've never purchased anything from that company!

tobywoo - 12 years ago

Would it be wrong to review Koibox and mention or link this to it?I think that's how you affect him.

gigglemommy - 12 years ago

no packaging or marketing in the world will make up for this kind of abysmal CS. sounds like they +

are concentrating on how 'cool' they are and forgot that without the customer they are out of business. asshats.

shortgirl75 - 12 years ago

Oops. I was typing so fast guess I messed up too. doh

theporpoise - 12 years ago

he is probably too dense to catch it anyway. sadly i am sure he will be immature enough r/o

to write another scathing reply to you.

pattyk - 12 years ago

Wow, I will never, ever buy any product from such a lout. What a dark heart that man has.

CarolineSwing - 12 years ago

What an ass.

gothicfaerie - 12 years ago

OMG that is outrageous! I will certainly never buy anything this vile man founded!

MsGolightly - 12 years ago

That guy is so full of himself! Lame.

Gaynor - 12 years ago

How appallingly unprofessional!

muartsy - 12 years ago

I wonder how he would feel if 1000's of women boycot his brand b/c of this. If only Lucky mag knew.

muartsy - 12 years ago

To me this 'company' sounds like 1 guy who sits around the house in dirty underwear watching porno

Brandi - 12 years ago

What a complete jerk. I hope this comes back to haunt him - you can't treat customers like that!

muartsy - 12 years ago

If this 'company' is big enough to have higher-ups..this really should be brought to their attention

synda - 12 years ago

That's beyond rude..thanks for sharing that, I'll never buy anything from that company

wetglass - 12 years ago

thankyou for the heads up! The product/website/and specifically the customer service does nothing&gt

for me. I will not order from this company either.

MSAries - 12 years ago

I just sent their mktng dept a letter about this.The more they hear that the word's out, the better&

I'll probably get another shi!tty response back!

fivezero - 12 years ago

Holy *&@^#. Is that for real? Won't be buying any of their products any longer. :O What an ass. +

The packaging seriously does suck, no matter what fancy pants award it's received. LMAO. You ought to forward that email to the editors of some fashion mags, maybe to the MakeupAlley people, as well. That email is appalling, to say the least.

netsmad - 12 years ago

What a b*tchy little queen! I can't believe that!

deni - 12 years ago

Well, he kind of shot himself in the foot with that reply! MUA has thousands of members r/o

most of whom only read the boards and do not post. So, just by posting that letter here, you have made many, many people aware of his shitty attitude.

aandfgirl133 - 12 years ago

Please tell me that response was a joke??? That is effing sick!

pottersville2002 - 12 years ago

Don't throw it away! Put it up for trade/sale with a well-worded message detailing ... rop

... why you refuse to even have the product in your house! That guy's message is beyond ugly and customers and potential customers need to know!

netsmad - 12 years ago

what a vile little man.

PaleBrunette - 12 years ago

He's a bastard-coated bastard with bastard filling. I can not believe that letter was written.

PaleBrunette - 12 years ago

I don't see anything special there. Hope his "marketing experts" buy nailpolish.

MetalDevil - 12 years ago

That's wild, because a friend was trying to get a bottle of Baboon Butt for me, and rop

the lady who wrote her was just great. Wow, you must have hit a nerve. That's just someone just losing it. Bet you weren't the first person to say something, either. (I'm still going to buy Baboon butt, though. That lady was nice.)

MetalDevil - 12 years ago

I would say yes, except that they keep publicizing Kitson and Intuition, boutigues in rop

LA that have beyond-lousy customer service, but loads of trendy brands.

karrieleigh - 12 years ago

OMG! That killed all Koibox lemmings. What a complete jackass. People like him are what's wrong with

this world. Sure, art is different as viewed by each individual, but there's nothing about this guy's assiness that is open to interpretation. Ass.

karrieleigh - 12 years ago

also, the BBB might like to hear about that.

fivezero - 12 years ago

I just sent a long email to them. Let's see what this donkey's butt writes back. :)

fivezero - 12 years ago

Good idea. I've updated my Koibox Uncle Vince review to reflect this.

Mommy22lilones - 12 years ago

W...T...F??? Holy cow, that is awful!

shamell - 12 years ago

OMG!...what a Pr!ck...something needs to be done about this...JERK!...*&^%$

fivezero - 12 years ago

2nd this, very good idea!

leysa - 12 years ago

I'm not often speechless, but I am right now. Forward that to every beauty magazine you can r/o

possibly think of. Insane.

karrieleigh - 12 years ago

Another thing about this guy, (sorry, I'm ticked) Do you think that Suzi from OPI would even answer

a question she couldn't answer positively? She's much too busy with a successful business. Something tells me that this guy doesn't have much to lose, his business is probably already on the way down. You can't find Koibox anywhere, and it's not like they even have more than one or two decent colors. And I'm sorry but not all people in the marketing business are geniuses, um Crystal Pepsi anyone? The packaging is dumb, the cardboard on the outside has been dirty and dinged in the couple stores I've managed to glimpse their uninspired colors in (and passed on). This man is at the helm of a sinking ship and the lack of business savvy that led to it is just carrying him through the collapse, and into writing abusive emails to people who have valid concerns about nudity on non-pornographic websites that any child could access easily. This man is a marketing moron, and the award was probably given on aesthetics, not functionability, which is the concern you were addressing. The man clearly has too much time on his hands, and no wonder, look at his business. Man overboard!!! What a jackass!

Canuck317 - 12 years ago

That is unbelievably insulting!! (although the line "the tits stay" made me laugh)

fivezero - 12 years ago

This guy has peeved me to no end, also. Grrr...

Canuck317 - 12 years ago

2nd this idea!!! The polishes can't be that good to deal with a jackass like that.

shamell - 12 years ago

I'm hot as hell..I'm gonna write this piece of shit!.& forward his email to every& anyone!

fivezero - 12 years ago

He probably IS the marketing dept. LOL ;)

liltweekstar - 12 years ago

Wow, that is unprofessional & done in poor taste. I'll make sure to stay away from this brand

liltweekstar - 12 years ago

Besides, putting Lucky down about not knowing about women doesn't make HIM know alot either.

mtvsux - 12 years ago

holys--t, no way!

charma22 - 12 years ago

you should send this letter to lucky mag. and tell them this is the letter you received.

leysa - 12 years ago

I'm going to be posting the link to this on the other boards a few times; there's a LOT r/o

of women on these boards, and a lot of voices to spread the word. :)

mica - 12 years ago

i'll bet he has a small penis.

aligirl - 12 years ago

I would take that letter and forward it to every magazine you can think of and let them know R/O

what sort of jackass runs this company..Show him what a bitch you can REally be;)

kmarie - 12 years ago

What a dick!!

ohana6 - 12 years ago

WOW, just WOW :O

violetcobra - 12 years ago

that cannot be real... no corporate CEO would have said that. But if you like++

I would send a copy of that letter and your response to the Better Business Bureau of every state.

violetcobra - 12 years ago

ps I'm not buying Koibox, they can kiss my TITS lol

mtvsux - 12 years ago

2nd, it seems strange that someone would have found backing etc and all the sudden....

have a total meltdown. maybe it was an employee?

laptopper - 12 years ago

might want to contact the denver business journal as well r/o

http://www.bizjournals.com/denver/stories/2001/10/15/newscolumn3.htmlGoogle this guy, he sounds like a piece of work - involved in real estate development, bull fighting, and some shady litigation. freeeeeeak.

laptopper - 12 years ago

google him, he actually seems pretty shady

elginan - 12 years ago

what an ass!

joanna - 12 years ago

Keep us updated!

Kadico - 12 years ago

What an unprofessional a@#hole! I'll never buy anything from that company!

RedHedd - 12 years ago

Reporting to the BBB is SO easy. They have a form on their website, write, click, done r/o

and they respond VERY quickly - I reported a local business last year and the response was almost immediate. What a jerk this guy is!

gigglemommy - 12 years ago

LMAO @ the 'bastard' stuff :p

chelsae - 12 years ago

Send that to a magazine with your story. Shut them down and pocket the difference. :)

SpursGirl2007 - 12 years ago

What a complete and total DIP. I would send the polish back, splattered over the paper.

merimeriel - 12 years ago

Copy this post...send that to him. Maybe when he realizes his ugliness is known, he'll think twice.

Lucyshnoosy - 12 years ago

Horrible!!!!!!

zappazoe - 12 years ago

I agree, any magazine, newspaper, TV network would love to get their hands on a story like this!

blowfish - 12 years ago

Sounds like The Donald. This guy must be extremely insecure. I would never buy from him.

zappazoe - 12 years ago

I just forwarded this to the Denver Business Journal & posted on the Lucky forum too!

bellabambina - 12 years ago

who is that anyway? how odd

starskyee - 12 years ago

I just don't get it! No matter what you wrote, that was an awful response.++++

If he was offended by what you wrote, he should have just ignored your letter. Responding hotly like this was a reaaaallly bad business move. What exactly did you write to him?

ellizam - 12 years ago

ROTFL!!! love that expression!

ellizam - 12 years ago

not just that he's so grossly rude it belies ANY claim to class, but multiple spelling/grammar r/o/p

mistakes. definately crossed off my list. if he ever finds this link and reads, my message for him: buddy, you have behaved so badly i'm EMBARRASSED for you. i don't even like you, but you are so crass it's pitiable.

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